Important Information


August 13 thru the 17th

Due to the high volume of calls we will not be returning phone calls left on our voicemail. If you received a subpoena you can come in this week until August 17, 2018 @ 4:00pm. You can email, fax, mail or drop off box your W2's & 1st page of your federal 1040.  If you have any questions please use our website.

Thank you

​Office hours are Monday through Friday 8:30 a.m. to 4:30 p.m. and the Lobby is open from 8:30 a.m. to 4:00 p.m.

Please check out the calendar events to receive our extended hours.

​For your convenience we will have late hours during the 2017 tax season. Any return filed after April 17th, 2018 will be subject to penalty and interest.

​Thursday, March 29, 2018 8:30 a.m. – 6 p.m.
​Saturday, April 7, 2018 9:00 a.m. – 12 p.m.
​Week of April 9 – 13, 2018 (Monday thru Friday) 8:30 a.m. – 6 p.m.
​Saturday, April 14, 2018 9:00 a.m. – 12 p.m.
​Monday, April 16, 2018 8:30 a.m. – 7 p.m.
​Tuesday, April 17, 2018 8:30 a.m. – 7 p.m.

The drop off box outside the front door is available to you and our on-line payment service with a $4.00 charge is also available to you 24 hours a day.

The office is located at 605 West 4th Street, across the street from Veteran’s Park. The drop box is available for after hours. Any return filed after April 18th, 2018 will be subject to a penalty of $25 per month up to a maximum of $150.

Returns will not be filed unless the necessary documents needed are submitted, including but not limited to all W2’s showing box 5 and local tax withheld, Federal 1040 tax form, and all Federal Schedules subject to city tax. Downloadable city tax forms are available at our website at

Las horas de oficina son de lunes a viernes de 8:30 de la mañana hasta las 4:30 de la tarde, además puede venir en persona de 8:30 de la mañana a 4:00 de la tarde.

La oficina está ubicada en la calle 4, número 605 del Oeste de Lorain, al otro lado de la calle del Parque de los Veteranos. También, tenemos un buzón que está disponible cuando la oficina está cerrada. Cualquier declaración presentada después del 18 de abril del 2018 será sujeta a un cargo adicional de $25.00 por mes hasta el máximo de $150, además de posibles penalidades e intereses.

Las declaraciones de impuestos no serán procesadas si no se presentan todos los documentos necesarios, incluyendo, pero no limitado a su W-2 indicando una cantidad en el cuadro número 5 y la cantidad de impuesto locales pagados, la forma de impuesto Federal 1040, y todos los anejos federales sujetos a impuestos de la ciudad. Formularios de impuestos de la ciudad están disponibles en nuestra página Web,

A new approach to contact all residents and businesses that should file a 2017 City of Lorain income tax return was sent a postcard by ordinary mail on 1/23/2018.