What is the process when a complaint is filed?

First, the identity of the property owner is determined. Next, the property address is given to an inspector to verify the violation. The inspector’s report is returned within 2 to 5 days. Next, A certified letter is mailed to the property owner. Depending on the violations, property owners may be given from 2 weeks to 1 month to abate the violations. Next, the inspector is sent out to check if violations have been corrected. If violations haven’t been corrected, a final notice is mailed and the property owner is given 7 to 10 days to abate. Again, the inspector will check the results. If not abated, a Court Notice letter will be sent. Finally, if there is still failure to abate, this property will be filed in court.

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1. How high the grass has to be before the City sites the property owner?
2. What is the process when a complaint is filed?
3. What steps can a homeowner take when they hire a contractor and they are not satisfied with their work?